My Resume

Malik Khan

Mobile: 224.629.9390 | Email: MALIK.K786@GMAIL.COM

Professional Profile

I am an accomplished, experienced and highly-motivated professional. I have consistently brought more added value to my employer, and as an innovative thinker I am one of the company’s most valuable assets with over 10 years of experience in the full project life cycle, including requirements gathering & authoring specifications, logical and physical database design, application development, quality assurance & user acceptance testing. I have an enviable track record as a project leader, team member and independent worker with both a broad and deep technical knowledge and a customer-focused managerial style. Works well in leadership, team and autonomous roles. Seeks to make significant contributions using a cost/time-conscious work-ethic.

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Highlights of skills:

Quality and results-oriented ... Personal initiative and versatility to learn, adapt and excel when assuming new responsibilities and meeting new challenges.

Proven success directing and planning projects from concept to completion; ability to coordinate all parties for large and complex projects.

Plan and direct resources, communications, reporting, documentation, training, Application control procedures and installation of new or modified systems.

Below Roles performed

§  Software Testing

§  Software enhancements/development

§  Systems Analysis

§  Business Analysis

§  Project Management

§  Training New Employees

§  Subject Matter Expert (RxClaim functionalities)

§  Research Tasks

§  Process development

§  Writing queries

§  Production Support

§  Issue Resolution

Professional Experience

Optum (United Health Group) June 2010 to Present

Product Consultant/ Manager of PBM Product

·     Led numerous projects through the Software Development Life Cycle as part of the process of adding $10 billion in new client businesses

·     Created proof-of-concept prototypes, use cases and entity relationship diagrams (ERD); followed established SDLC methodologies, performed GAP analysis, and managed scope and deliverables

·     Authored employee training courseware, conducted instructor-led courses, and acted as a subject matter expert & mentor for new employees

·     Authored the functional specifications for a high profile pharmacy benefit management (PBM) project that generates up to $3 million of additional revenue per month

·     Enabled the processing of over 30,000 prescription drug claims per month by writing the functional specifications for a public sector project that interfaced real-time patient deductible information with a pharmacy benefit management claims application to meet state Medicare compliance

·     Conducted the analysis and authored the specifications for a wide variety of pharmacy benefit management IT projects for clients including Blue Cross Blue Shield, Cigna, CVS, United Health Care, United Medical Resources, Walgreens, and numerous state-wide public sector (Medicare & Medicaid) clients

·     Performed user acceptance testing (UAT), including designing detailed test plans and creating corresponding test files, conducting unit testing and complete end-to-end testing with clients as well as offshore teams

·     Functioned as a liaison between the business area and the IT systems team on projects involving provider demographics, pharmacy networks, prescription claims processing, file extracts, deductibles and accumulators, coordination of benefits (secondary insurance payers) and reimbursements

·     Facilitated project design meetings utilizing the “Scrum” agile software development framework which is ideally suited for rapidly changing, highly emergent software design requirements

·     Managed the upgrade and implementation of an enterprise-wide Great Plains accounting system, including coordinating both internal resources as well as managing diverse third-party vendor relationships

·     Developed excellent interpersonal and communication skills through years of front-line customer contact experience, provided leadership and direction to team members, and promoted customer satisfaction

Environment:  Data Services (BODS) 4, Dashboard Designer (Xcelsius), Business Objects 4 (WebI, UDT, IDT), Crystal Reports 4, SQL Server 2008, Neteeza, SAP BPC, Win 7.

The Home Depot, Inc                                                                          2/2007 - Present

Atlanta, GA

Title: Project Manager,

The Home Depot is the largest home improvement retailer in the United States and the fourth largest general retailer. The store operates over 2300 stores out of large warehouse style buildings averaging 105,000 ft with megastores operating in larger facilities. The Home Depot is fortune 50 companies with over 100,000 employees

Projects Summary:

Managed four concurrent projects (New Point of Sale System, Consumer Credit Card Application System, Employee Performance Review System, Employee Email Technology) from project initiation, requirements gathering, cost estimations, procurement of funding, design, development, testing, deployment and project closure. Worked with cross functional teams in these projects with resources managed by outside vendors as part of Managed-Services business model. Collaborated with offshore and onshore resources to develop necessary project development/artifacts and ensured work efforts completed accordingly within the approved plan.  Conducted periodic status meetings with stakeholders and project teams to measure progress; identify issues and risks making use of project schedules developed in MS project. Utilized IT development experience to communicate better with IT application teams interpreting and implementing proposed solutions. 

Responsibilities:

Managed successfully concurrent enterprise IT projects. Tasks can be summarized as follows:  a)assessed Client work requests, b)documented solutions approach, b) conducted business analysis to help stakeholders define requirements and created matching system requirements, c) developed  project plan, estimate & schedule, d) executed plan, monitored progress and managed change requests, e)identified issues and mitigated associated risks, f)provided reports and created metrics for management use, g)and finally, measured success (with quantifiable results).  Provided application output metrics, e.g. work efforts consumed versus estimates, to measure progress of production project implementations. Oversaw project reviews and approvals of deliverables (artifacts) as part of an SDLC process. Completed projects on time and within budget. As the project manager, adapted a new project management development life cycle process called IT Unified Process (ITUP) which unified the different processes of all affiliated businesses.  Coordinated the necessary trainings and implementation of the process across all members of the team.  Reviewed, managed and oversaw project deliverables as needed.  Managed successfully multiple Enterprise IT projects simultaneously.  Completed and delivered the projects on time.  Lead the conversion of offshore development team from one vendor to another. Project included Application knowledge transfer activities, shadow and reverse shadow application development training and steady-state implementation. Provided leadership and insight to Store turnaround overcoming the annual net loss of more than $400,000 in the first year and delivering a profitable model for the first time in company history. This victory was the result of an evaluation of brick-and-mortar operations, inventory consolidation, redesign of online store, complete overhaul to the pricing and merchandising strategy, consolidation of vendor base, and renegotiation of supplier contracts. Performed risk evaluation, reviewed design, program development, planned and performed audits, created reports, making sure that deliverables are according to the plan. As the project manager, adapted a new project management development life cycle process called IT Unified Process (ITUP) which unified the different processes of all affiliated businesses.  Coordinated the necessary trainings and implementation of the process across all members of the team.  Reviewed, managed and oversaw project deliverables as needed.  Managed successfully multiple Enterprise IT projects simultaneously.  Completed and delivered the projects on time.

Implemented offshore resourcing as part of development team which led to the transition of 6 onsite development positions to offshore.  Developed extensive and effective ‘training and transfer of knowledge’ sessions in order to reach the ‘steady state’ at the earliest time and without impact to the ongoing projects. Constantly meeting with business partners in order to present email technology solutions to their business needs.  Provided periodic updates to stakeholders of projects on hand including status, issues identified and risk mitigation reporting. Conducted employee performance review and career development sessions.

Environment:  Microsoft Project, MS Office, UNIX, Teradata, Oracle, Windows XP, Rochade (Metadata Repository), SharePoint, Wiki                                                                                                                                                                                                       

        

Technical Expertise

§  Tools: SAS Enterprise Guide, Toad, Toad Data Point, Toad for Data Analyst, Toad for Oracle, Oracle Reporting, BI Query.

§  Languages: SAS;  PL/SQL; SQL; Transact-SQL;

§  Databases: Oracle 11.2, 10I, 9I, 8I, 7; Teradata v2r5; Netezza; MySQL; MS Access; SQL Server 2008, 2005, 2000, 7.0, 6.5

§  OS: UNIX, Windows Server 2008/2003/7/Vista/XP/2000/NT/98/95/NT; Mac OS; Mainframe.

§  Other: OLTP; OLAP; ODBC, ADO; OLE DB; Inmon; Kimball; Forecasting; Trend Analysis; Full Life-Cycle Development;

§  Industries: Health Care, Insurance, Pharmaceuticals and Financial

Education

BACHELOR OF PROFESSIONAL STUDIES, ROOSEVELT UNIVERSITY

Chicago, IL

PROJECT MANAGEMENT PRINCIPLES & PRACTICES | ACI INTL

Chicago, IL

SQL SERVER DESIGN & IMPLEMENTATION | PRODUCTIVITY POINT INTL

Chicago, IL

TODCON – WEB DEVELOPERS CONFERENCE

Chicago, IL

INTERNATIONAL INSTITUTE OF BUSINESS ANALYSTS (IIBA)

WRITING & MANAGING REQUIREMENTS DOCUMENTS | IIL, INC.

What's ahead for 2011?

Well, I truly believe that we need to start the new year with confidence, energy and focus on our individual goals. We can only control what's in our hands so let's get out there and welcome the new year to improve ourselves and try to do what is right for the people around us and make the year 2011 our year. God Bless You All!

Happy New Year Everyone!

I want to wish you and your family a very happy new year! I hope the new year brings good health, happiness and prosperity to you and your loved ones. As I plan 2011 for my family and for myself, I hope and pray that this year brings you success in every one of your 2011 goals.

HRM

The Role of a Human Resources Manager is not to maintain employees, rather to make sure its employees grow and flourish..(Malik Khan)

Success Chart:

James Kartz

My Fav..

If I have the belief that I can do it, I will surely acquire the capacity


to do it, even if I may not have it at the beginning

- Mahatma Gandhi

Yes!

Leadership Quotations:




I glory in conflict that I may hereafter exult in victory.

- Frederick Douglas

_________________________________________________________________________



Difficulties mastered are opportunities won.

- Winston Churchill

_________________________________________________________________________



A ship in the harbor is safe, but that is not what ships are built for.

- William Shedo

_________________________________________________________________________



Leaders are not born. They are made. They are made just like

anything else. . . through hard work. That's the price we

have to pay to achieve that goal or any goal.

- Vince Lombardi

_________________________________________________________________________



People who let events and circumstances dictate their lives

are living reactively. That means that they don't act on life,

they only react to it.

- Stedman Graham

_________________________________________________________________________



As a leader you should always start with where people are

before you try to take them to where you want them to go.

- Jim Rohn

_________________________________________________________________________



Boldness, more boldness, and always boldness!

- George Jacques Danton

Leadership!

If you do not look at things on a large scale, it will be difficult to


master strategy.

- Miyamoto Mursashi

___________________________________________________________________________



Nothing limits achievement like small thinking. Nothing equals

possibilities like unleashed thinking.

- William Arthur Ward ___________________________________________________________________________



What if you have failed in the past? So, at one time did every man

we recognize as a towering success. They called it "temporary

defeat."

- Napoleon Hill

___________________________________________________________________________



It's hard to beat a person who never gives up.

- Babe Ruth

___________________________________________________________________________



Strong-minded, resolutely-willed, you can create out of nothing a

great business, a huge empire, a New World! Others have - and

they have no monopoly.

- Charles Bristol

___________________________________________________________________________





To be able to lead others, a man must be willing to go forward alone.

- Harry Truman

___________________________________________________________________________



Every person who wins in any undertaking must be willing to cut all

sources of retreat. Only by doing so can one be sure of maintaining

that state of mind known as a burning desire to win which is one

of the essentials to success.

- Napoleon Hill

Well Said

"What we do belongs to what we are; and what we are is what becomes of us" Henry Van Dyke"

My Favourite Quote

Be glad of life because it gives you the chance to love and to work and to play and to look up at the stars. ~Henry Van Dyke~

more..

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Hope

What role does hope play in people’s lives?

Hope gives energy to keep running to reach goals. It plays an important role in people’s lives.

What happens when people loose hope?

If people loose hope they don’t look forward in life. They become nervous; their self esteem becomes very low and may commit suicide.

How do college students with high hopes differ from those with low hopes?

Students with high hope create high expectations for them and look for opportunities. They work hard to meet those expectations.

“Having Hope”?
Dr. Snyder said “Having hope means you have both the will and the way to accomplish your goals, what ever they maybe.

“Hope and Will” study?

Twenty percent said they have ability to find ways to reach their goals but have little will to do so. Other twenty percent said they have energy to reach goals but not enough confidence. And the rest said they have neither.

Characteristics of people with high hope?

People with high hope share several qualities including asking for advice, self motivation, look for alternative ways to reach their goals and flexibility.

Program for children?

Dr. Snyder’s team is working on a program for children which will help them develop the ways of thinking found in hopeful people. They video taped interviews of people with high hope and showing those tapes to children in universities and schools.

The Chinkara (Indian Gazelle)

The Chinkara (Indian Gazelle)

Eastern Deccan Plateau Moist Forests are home for the Chinkara, an endangered species. The scientific name for Chinkara or Indian Gazelle is Gazella bennettii. More than 40% Chinkaras live in this area. Eastern Deccan Plateau Moist Forests are large tropical and subtropical moist broadleaf forests habitat in south eastern India consist of 131,000 square miles. The forests provide habitat to several endangered mammals. The moist deciduous forests sit along the foothills of the southern extent of the Western Ghats Mountains and are home to the Animalais, one of India’s most important conservation of elephants and tigers as well as other mammals.

The moist deciduous forests with other neighboring forests are getting converted to agricultural lands and development projects such as dams, mining, and new settlements of people due to rapidly growing population of India. “Many of the habitat areas that will be lost to large-scale hydroelectric projects now serve as refuges for the ecoregion's biodiversity. The conservation status of the ecoregion was changed from endangered to critical because of the threats from human population to the remaining forest blocks” (www.panda.org Para 4).

Chinkaras are severely in danger due to the habitat loss in India, which is caused by human population, the land conversion to agriculture and industrial purposes as well as hunting practices at local levels. Chinkaras are placed in schedule I of the Indian Wildlife Protection Act in 1972 and “Lower Risk/Conservation Dependant” of the IUCN Red Data List in 2008.
Chinkaras are members of bovidae family. It expects to live 12 to 15 years. Male Chinkara likes to walk around and usually travels long distance. “It is believed that the dwindling population of Chinkaras is leading to a decline in the population of Cheetah, their main predators, in India” (iloveindia.com Para 1).

Chinkaras only eat vegetation, grass and fruits and can live without water for long period of time, in some cases they can live without water up to two months and “can get enough liquids from plants and dewdrops” (iloveindia.com Facts). Chinkaras usually prefer the leaves of Capparis burhia and Zizyphus nummularia and also fed on the leaves of Acacia tortolis and on the standing crop of bajra (Pannisetum typhoides) and moth (Phaseolus acontifolius) during the post-monsoon and winter seasons. Eleusine compressa appeared to be the most preferred grass of the chinkara. The chinkara have been noticed to pick up the highly nutritious green or dried pods shed by the Prosopis cineraria trees. “We have observed that the chinkara, which are mainly browser, selectively consume leaves having low fibre and high crude protein contents. The soft branches and leaves of C. burhia are much relished by these animals; when these plants dry up in summer, the chinkara readjust their feeding habit and feed on the green leaves of M. emarginata and to some extent on the energy and moisture-rich pods of P. cineraria” (Bohra et al. 1992).

Chinkaras heights are about 5 feet 5 inch and weigh about 50 pounds. They are light brown in color and have smooth and shiny fur skin, white belly and are very good looking. Chinkaras also has horns and the length of the horns is 2.5 feet. Male Chinkaras are larger than female chinkaras and have thicker and longer horns and they tend to be the leaders of the family. Female Chinkaras have smaller horn and some of them do not have horns. “Generally the sex ratio of Indian gazelles was female biased, and over all adult male/female ratio is 1:1.5, sub-adult male/female ratio is 1:1.9 and ratio among juvenile and adult female is about 1:4.3 found in semi arid region of Thar Desert of Rajasthan” (Dookia 2002). Chinkaras have dark stripes on the sides of the face leading to the muzzle and the muzzle is bordered by white stripes. Here is the picture of an Indian gazelle or Chinkara.
The image below is obtained from www.google.com/images

Chinkaras or Indian Gazelles would rather stay away from human beings and are very shy. They are very fast runners and tend to run even faster when they observe human habitation. Chinkaras do not tend to be bind socially and like to spend most of the time for them alone. The average size of the group is three and large group can be up to twenty five but they can be also be seen wandering around alone in the large plain fields of grasslands and desert, which are their natural habitats.
They usually come out to eat in the evening. They have very sharp and developed sight, smell, hearing and sound. Chinkaras develop their sexual awareness at age two and get involved at sexual activities little after or around that time. Chinkaras mate around autumn and spring and the period lasts about little over five months but there is no particular season for gestation. Most males spent their maximum time in defense of their territory during peak period of mating. “In these days fighting were common in between surrounding males for possession of rutting females” (Dookia 2002).

Here is more detail Chinkara facts obtained from www.iloveindia.com:

Kingdom:
Animalia
Scientific Name:
Gazella bennettii
Class:
Mammalia
Order:
Artiodactyla
Family:
Bovidae
Subfamily:
Antilopinae
Genus:
Gazella
Species:
G. bennettii
Average Height:
65 cm
Weight:
23 kg to 25 kg
Length of Horns:
25 cm to 30 cm
Lifespan:
12 years to 15 years
Diet:
Herbivorous
Mating Period:
Usually autumn and spring
Gestation Period:
5½ months

Chinkaras population at global level is about 125, 000. They are about 100, 000 in India, a large population of Chinkaras live in western part of Indian state, Rajasthan and very few, estimated about 20,000 in the neighboring countries such as Pakistan, Iran and Afghanistan. Several studies conducted on Chinkara population such as Rahmani 1997, Kankane 2000, and Dookia 2002, Dookia 2007, show that there has been a significant decline in the population and the major reason assumed was the habitat loss. Chinkaras or Indian Gazelles are at very high risk and may decline rapidly if the Eastern Deccan Plateau Moist Forests habitat is not secured and away or reserved from the human existence.







References
Bohra, H. C., Goyal S. P., Ghosh, P. K. and Prakash, I. 1992. Studies on ethology and eco-physiology of Antelopes of the Indian Desert. Annals of Arid Zone. Vol. 31(2): 83-96.
Dookia, S. 2002. Habitat preference, abundance and group size of Indian Gazelle gazelle bennetti in semi arid region of Rajasthan. Ph.D. thesis. J.N.V. University, Jodhpur, Rajasthan. Pp. 179.
"Gazelle Animal - White Gazelles, Indian Chinkara, Chinkaras of India." India Guide - Culture, Facts, Lifestyle, Cars, Bikes, Art & Entertainment. N.p., n.d. Web. 5 Nov. 2009. .
Kankane, P. L. (2000). Status survey of chinkara and desert cat in Rajasthan. Rec. Zool.
Surv. India. (Published by: Director, ZSI, Calcutta). Occ. Paper No. 179: 1-71.
Rahmani, A. R. (1997). Wildlife in the Thar. World Wide Fund for Nature-India. 100 pp.
"WWF - Eastern Deccan Plateau Moist Forests." WWF - Local to Global Environmental Conservation. N.p., n.d. Web. 5 Nov. 2009. .
www.google.com/images

I am down for the cause!

Life is Good!

Life is Good!

I really think people (we) have the power to do good and allow and encourage others to do the same.

Want to know how to win and influence people:

http://docs.google.com/Present?docid=ddr5n6p3_26g4bd5wmg&invite=gdjmchc